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Regi jam (exit sensor on jam) – Dell C2660dn Color Laser Printer User Manual

Page 343

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Action

Yes

No

2d Ensure that the envelope is properly loaded in the MPF as instructed in The task is complete. Go to action 3c.

"Loading an Envelope in the MPF."
Does this solve your problem?

2e Is the print media damp?

Go to action 3d.

Go to action 3a.

3a Fan the print media.

The task is complete.

Go to action 3b.

Does this solve your problem?

3b Wipe the retard roller in the MPF with a cloth moistened with water.

The task is complete.

Go to action 4b.

Does this solve your problem?

3c If the envelope is deformed, correct it or use another envelope.

The task is complete.

Go to action 3a.

Does this solve your problem?

3d Turn over the print media.

The task is complete.

Go to action 4a.

Does this solve your problem?

4a Use print media that is not damp.

The task is complete.

Go to action 3a.

Does this solve your problem?

4b Replace the drum cartridges.

The task is complete.

Contact Dell.

Does this solve your problem?

Regi Jam (Exit Sensor On JAM)

Action

Yes

No

1

Ensure that the drum cartridges are installed correctly.

The task is complete.

Go to action 2.

Does this solve your problem?

2

Replace the drum cartridges. See "Replacing the Drum Cartridges."

The task is complete.

Go to action 3.

Does this solve your problem?

3

Ensure that the fusing unit is set properly.

The task is complete.

Go to action 4.

Does this solve your problem?

4

Replace the fusing unit.

The task is complete.

Go to action 5.

a

Replace the fusing unit. See "Removing the Fusing Unit."

b

After you replace the fusing unit, click Chart Print on the Diagnosis

tab.

c

Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.

Does this solve your problem?

5

Ensure that the transfer belt unit is installed correctly.

The task is complete.

Go to action 6.

Does this solve your problem?

Troubleshooting Guide

341