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Vertical blanks – Dell C2660dn Color Laser Printer User Manual

Page 333

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Action

Yes

No

4

Replace the transfer belt unit, the 2nd BTR, and the retard roller.

The task is complete.

Contact Dell.

a

Replace the transfer belt unit, the 2nd BTR, and the retard roller. See

"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd

BTR), and the Retard Roller."

b

After you replace the transfer belt unit, the 2nd BTR, and the retard

roller, click Chart Print on the Diagnosis tab.

c

Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.

Does this solve your problem?

Vertical blanks

Action

Yes

No

1

Clean inside the printer by using the cleaning rod. See "Cleaning the

Raster Optical Scanner (ROS) Window."

a

After the cleaning is completed, click Chart Print on the Diagnosis

tab.

The task is complete.

Go to action 2.

b

Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.

Does this solve your problem?

2

Ensure the light path is not covered.

a

Remove the drum cartridges, and keep them in the dark place. See

"Removing the Drum Cartridge."

b

Check the light path, and then remove the shielding.

c

Re-install the drum cartridges. See "Installing a Drum Cartridge."

d

Launch the Tool Box, and click Chart Print on the Diagnosis tab.

e

Click Pitch Configuration Chart.

The task is complete.

Go to action 3.

The Pitch Configuration Chart is printed.

Does this solve your problem?

3

Replace the drum cartridges.

a

Replace the drum cartridges. See "Replacing the Drum Cartridges."

b

After you replace the drum cartridges, click Chart Print on the

Diagnosis tab.

c

Click Pitch Configuration Chart.

The task is complete.

Contact Dell.

The Pitch Configuration Chart is printed.

Does this solve your problem?

Troubleshooting Guide

331