Dell C2660dn Color Laser Printer - Manual (Page 337)

Banding
Action Yes No
1 Locate the cause of the problem using the Pitch Configuration Chart.
a Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Is the cause of the problem located?
Proceed to the action
corresponding to the
location of the
problem:
• Drum cartridge - 2
• Fusing unit - 3
Contact Dell.
• Transfer belt unit - 4
2 Replace the drum cartridges.
a Replace the drum cartridges. See "Replacing the Drum Cartridges."
b After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c Click Pitch Configuration Chart.
The task is complete. Contact Dell.
The Pitch Configuration Chart is printed.
Does this solve your problem?
3 Replace the fusing unit.
a Replace the fusing unit. See "Replacing the Fusing Unit."
b After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
The task is complete. Contact Dell.
c Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
Does this solve your problem?
4 Replace the transfer belt unit, the 2nd BTR, and the retard roller.
a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
"Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd
BTR), and the Retard Roller."
b After you replace the transfer belt unit, the 2nd BTR, and the retard
roller, click Chart Print on the Diagnosis tab.
c Click Pitch Configuration Chart.
The task is complete. Contact Dell.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Troubleshooting Guide 335