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System beep codes – Dell PowerEdge 500SC User Manual

Page 18

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System Beep Codes

When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identify the problem.

When a beep code is emitted, record it on a copy of the Diagnostics Checklist in "

Getting Help

," and then look it up in

Table 2

-3

. If you are unable to resolve

the problem by looking up the meaning of the beep code, use the system diagnostics to identify a more serious cause. If you are still unable to resolve the
problem, see "

Getting Help

," for instructions on obtaining technical assistance.

 

No timer tick interrupt

Defective system board.

Replace the system board. See, "

Getting Help

," for instructions on obtaining

technical assistance.

Non-system disk or disk

error

Faulty diskette, diskette subsystem, or
hard drive subsystem.

Replace the diskette or hard drive. See "

Installing Drives

." If the problem persists,

replace the system board. See "

Getting Help

," for instructions on obtaining technical

assistance.

Not a boot diskette

No operating system on diskette.

Use a bootable diskette.

Read fault

Faulty diskette, diskette subsystem, or
hard drive subsystem (defective system
board).

Replace the diskette or hard drive. See "

Installing Drives

." If the problem persists,

replace the system board. See "

Getting Help

," for instructions on obtaining technical

assistance.

Requested sector not

found

Reset failed

Improperly connected diskette drive, CD
drive, hard drive, or power cable.

Check the interface cable and power cable connections to the diskette drive, CD
drive, or hard drive. See "

Installing Drives

." Reinstall the hard drive. Check the

interface cable and power cable connections to the system board. See "

Getting

Help

."

ROM bad checksum =

address

Expansion card improperly installed or
faulty.

Reinstall the expansion cards. See "

Installing Expansion Cards

" in "Installing

System Board Options." If the problem persists, replace the expansion card. See
"

Removing Expansion Cards

" in "Installing System Board Options." If the problem

persists, replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

Sector not found

Defective sectors on diskette or hard drive. Replace the diskette or hard drive. See "

Installing Drives

."

Seek error

Defective sectors on diskette or hard drive. Replace the diskette or hard drive. See "

Installing Drives

."

Seek operation failed

Faulty diskette or hard drive.

Replace the diskette or hard drive. See "

Installing Drives

."

Shutdown failure

Defective system board.

Replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

System halted

System microprocessor is not supported.

Replace the unsupported microprocessor with a supported microprocessor. See
"

Replacing the Microprocessor

" in "Installing System Board Options."

Time-of-day clock

stopped

Defective battery or faulty chip (defective
system board).

Replace the system battery. See "

Replacing the System Battery

" in "Installing

System Board Options." If the problem persists, replace the system board. See
"

Getting Help

," for instructions on obtaining technical assistance.

Time-of-day not set -

please run SETUP

program

Incorrect Time or Date settings, defective
system battery, or NVRAM jumper is
installed.

Check the Time and Date settings. See "Using the System Setup Program," in the
User's Guide
for instructions. If the problem persists, replace the system battery.
See "

Replacing the System Battery

" in "Installing System Board Options." If the

problem persists, replace the system board. See "

Getting Help

," for instructions on

obtaining technical assistance. Remove the NVRAM jumper. See "

Figure A

-2

" for

jumper location.

Timer chip counter 2

failed

Defective system board.

Replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

Unexpected interrupt in

protected mode

Improperly seated memory modules or
faulty keyboard/mouse controller chip
(defective system board).

Remove and reseat the memory modules. See "

Adding Memory

" in "Installing

System Board Options." If the problem persists, replace the memory modules. See
"

Adding Memory

" in "Installing System Board Options." If the problem persists, see

"

Getting Help

," for instructions on obtaining technical assistance.

Unsupported CPU speed

in CMOS

Microprocessor not supported by BIOS.

Upgrade the BIOS. See "Using the System Setup Program," in the User's Guide for
instructions.

Utility partition not

available

key was pressed during POST, but
no utility partition exists on the boot hard
drive.

Create a utility partition on the boot hard drive. See "Using the Dell OpenManage
Server Assistant
CD" in your User's Guide.

Write fault

Faulty diskette or hard drive.

Replace the diskette or hard drive. See "

Installing Drives

."

Write fault on selected

drive

NOTE:

For the full name of an abbreviation or acronym used in this table, see "Abbreviations and Acronyms."

NOTE:

If the system boots without a keyboard, mouse, or monitor attached, the system will not issue beep codes related to these peripherals.

Table 2-3. System Beep Codes

Code

Cause

Corrective Action

1-1-3

CMOS write/read failure

Replace the system board. See "

Getting Help

," for instructions on obtaining technical assistance.

1-1-4

BIOS checksum failure

This fatal error usually requires that you replace the BIOS firmware. See "

Getting Help

," for instructions on obtaining

technical assistance.

1-2-1

Programmable interval-
timer failure

Replace the system board. See "

Getting Help

," for instructions on obtaining technical assistance.

1-2-2

DMA initialization failure

Remove and reseat the memory modules. See "

Adding Memory

" in "Installing System Board Options." If the problem

persists, replace the memory modules. See "

Adding Memory

" in "Installing System Board Options." If the problem

persists, see "

Getting Help

," for instructions on obtaining technical assistance.

1-2-3

DMA page register
write/read failure