System beep codes – Dell PowerEdge 500SC User Manual
Page 18

System Beep Codes
When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identify the problem.
When a beep code is emitted, record it on a copy of the Diagnostics Checklist in "
Getting Help
," and then look it up in
. If you are unable to resolve
the problem by looking up the meaning of the beep code, use the system diagnostics to identify a more serious cause. If you are still unable to resolve the
problem, see "
Getting Help
," for instructions on obtaining technical assistance.
No timer tick interrupt
Defective system board.
Replace the system board. See, "
Getting Help
," for instructions on obtaining
technical assistance.
Non-system disk or disk
error
Faulty diskette, diskette subsystem, or
hard drive subsystem.
Replace the diskette or hard drive. See "
Installing Drives
." If the problem persists,
replace the system board. See "
Getting Help
," for instructions on obtaining technical
assistance.
Not a boot diskette
No operating system on diskette.
Use a bootable diskette.
Read fault
Faulty diskette, diskette subsystem, or
hard drive subsystem (defective system
board).
Replace the diskette or hard drive. See "
Installing Drives
." If the problem persists,
replace the system board. See "
Getting Help
," for instructions on obtaining technical
assistance.
Requested sector not
found
Reset failed
Improperly connected diskette drive, CD
drive, hard drive, or power cable.
Check the interface cable and power cable connections to the diskette drive, CD
drive, or hard drive. See "
Installing Drives
." Reinstall the hard drive. Check the
interface cable and power cable connections to the system board. See "
Getting
Help
."
ROM bad checksum =
address
Expansion card improperly installed or
faulty.
Reinstall the expansion cards. See "
Installing Expansion Cards
" in "Installing
System Board Options." If the problem persists, replace the expansion card. See
"
Removing Expansion Cards
" in "Installing System Board Options." If the problem
persists, replace the system board. See "
Getting Help
," for instructions on obtaining
technical assistance.
Sector not found
Defective sectors on diskette or hard drive. Replace the diskette or hard drive. See "
Installing Drives
."
Seek error
Defective sectors on diskette or hard drive. Replace the diskette or hard drive. See "
Installing Drives
."
Seek operation failed
Faulty diskette or hard drive.
Replace the diskette or hard drive. See "
Installing Drives
."
Shutdown failure
Defective system board.
Replace the system board. See "
Getting Help
," for instructions on obtaining
technical assistance.
System halted
System microprocessor is not supported.
Replace the unsupported microprocessor with a supported microprocessor. See
"
Replacing the Microprocessor
" in "Installing System Board Options."
Time-of-day clock
stopped
Defective battery or faulty chip (defective
system board).
Replace the system battery. See "
Replacing the System Battery
" in "Installing
System Board Options." If the problem persists, replace the system board. See
"
Getting Help
," for instructions on obtaining technical assistance.
Time-of-day not set -
please run SETUP
program
Incorrect Time or Date settings, defective
system battery, or NVRAM jumper is
installed.
Check the Time and Date settings. See "Using the System Setup Program," in the
User's Guide for instructions. If the problem persists, replace the system battery.
See "
Replacing the System Battery
" in "Installing System Board Options." If the
problem persists, replace the system board. See "
Getting Help
," for instructions on
obtaining technical assistance. Remove the NVRAM jumper. See "
Figure A
-2
" for
jumper location.
Timer chip counter 2
failed
Defective system board.
Replace the system board. See "
Getting Help
," for instructions on obtaining
technical assistance.
Unexpected interrupt in
protected mode
Improperly seated memory modules or
faulty keyboard/mouse controller chip
(defective system board).
Remove and reseat the memory modules. See "
Adding Memory
" in "Installing
System Board Options." If the problem persists, replace the memory modules. See
"
Adding Memory
" in "Installing System Board Options." If the problem persists, see
"
Getting Help
," for instructions on obtaining technical assistance.
Unsupported CPU speed
in CMOS
Microprocessor not supported by BIOS.
Upgrade the BIOS. See "Using the System Setup Program," in the User's Guide for
instructions.
Utility partition not
available
no utility partition exists on the boot hard
drive.
Create a utility partition on the boot hard drive. See "Using the Dell OpenManage
Server Assistant CD" in your User's Guide.
Write fault
Faulty diskette or hard drive.
Replace the diskette or hard drive. See "
Installing Drives
."
Write fault on selected
drive
NOTE:
For the full name of an abbreviation or acronym used in this table, see "Abbreviations and Acronyms."
NOTE:
If the system boots without a keyboard, mouse, or monitor attached, the system will not issue beep codes related to these peripherals.
Table 2-3. System Beep Codes
Code
Cause
Corrective Action
1-1-3
CMOS write/read failure
Replace the system board. See "
Getting Help
," for instructions on obtaining technical assistance.
1-1-4
BIOS checksum failure
This fatal error usually requires that you replace the BIOS firmware. See "
Getting Help
," for instructions on obtaining
technical assistance.
1-2-1
Programmable interval-
timer failure
Replace the system board. See "
Getting Help
," for instructions on obtaining technical assistance.
1-2-2
DMA initialization failure
Remove and reseat the memory modules. See "
Adding Memory
" in "Installing System Board Options." If the problem
persists, replace the memory modules. See "
Adding Memory
" in "Installing System Board Options." If the problem
persists, see "
Getting Help
," for instructions on obtaining technical assistance.
1-2-3
DMA page register
write/read failure