Dell PowerEdge 500SC - Manual (Page 35)

7. Reinstall one of the expansion cards that you removed in step 3 (see " Installing Expansion Cards " in Installing System Board Options").
8. Replace the system cover, reconnect the system to the electrical outlet, and turn on the system.
9. Run the system board tests again.
Did the tests run successfully?
If the tests does not complete successfully, see " Getting Help ," for instructions on obtaining technical assistance.
10. Repeat steps 7 through 9 for the remaining expansion cards that you removed in step 3.
If you have reinstalled all of the expansion cards and the problem still persists, see " Getting Help ," for instructions on obtaining technical assistance.
Troubleshooting the Diskette Drive
Problem
l Error message indicating a diskette drive problem during execution of either the boot routine or the system diagnostics
Action
1. Enter the System Setup program, and verify that the system is configured correctly. See "Using the System Setup Program" in the User's Guide for
instructions.
2. Run the diskette drive tests in the system diagnostics to see whether the diskette drive now works correctly.
3. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
4. Remove the system cover.
5. Verify that the diskette drive interface cable is securely connected between the diskette drive assembly and the system board.
6. Replace the system cover, reconnect the system to the electrical outlet, and turn on the system, including any attached peripherals.
7. Run the diskette drive tests in the system diagnostics to determine whether the diskette drive works correctly.
8. If the drive still does not work, remove all expansion cards.
9. Run the diskette drive tests in the system diagnostics to determine whether the diskette drive now works correctly.
If the test ran successfully, an expansion card may be conflicting with the diskette drive logic, or you may have a faulty expansion card. Continue to step
11.
If the test failed, see " Getting Help ," for instructions on obtaining technical assistance.
10. Reinstall one of the expansion cards you removed in step 9.
11. Retest and run the diskette drives test in the system diagnostics to determine whether the diskette drive subsystem now works correctly.
12. Repeat steps 11 and 12 until all expansion cards have been reinstalled or until one of the expansion cards prevents the system from booting from the
diagnostics diskette.
If the problem is not resolved, see " Getting Help ," for instructions on obtaining technical assistance.
Troubleshooting CD and DVD Drives
Problem
l System cannot read data from CD
l CD drive indicator fails to flash during boot
Action
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2. Remove the system cover.
3. Verify that the CD drive interface cable is securely connected between the CD drive assembly and the system board.
4. Replace the system cover, reconnect the system to the electrical outlet, and turn on the system, including any attached peripherals.
5. Run the IDE devices tests in the system diagnostics to determine whether the CD drive now works correctly.
If the problem is not resolved, see " Getting Help ," for instructions on obtaining technical assistance.
Troubleshooting Hard Drives
Problem