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System messages, System, Messages – Dell PowerEdge 500SC User Manual

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3.

 

Reconnect the system to the electrical outlet or PDU.

4.

 

Is the monitor working properly?

See "

Troubleshooting the Video Subsystem

."

5.

 

Is the keyboard working properly?

See "

Troubleshooting the Keyboard

."

6.

 

Are the mouse and printer working properly?

See "

Troubleshooting the Basic I/O Functions

."

System Messages

System messages alert you to a possible operating system problem or to a conflict between the software and hardware.

Table 2

-2

lists the system error

messages that can occur and the probable cause for each message.

 

NOTE:

If you receive a system message that is not listed in

Table 2

-2

, check the documentation for the application program that is running when the

message appears and/or the operating system documentation for an explanation of the message and recommended action.

Table 2-2. System Messages

Message

Cause

Corrective Action

Address mark not found

Faulty diskette, CD-ROM, or hard drive
subsystem (defective system board).

Replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

Alert! Maximum memory

size exceeded. Limiting

memory size to 2 GB

System supports up to 2 GB of memory.

Remove a memory module pair so that the maximum amount of memory is 2 GB or
less. See "

Adding Memory

" in "Installing System Board Options."

Alert! Single-bit

memory error previously

detected in xxxx xxxxh

Improperly seated or faulty memory
modules.

Remove and reseat the memory modules. See "

Adding Memory

" in "Installing

System Board Options." If the problem persists, replace the memory modules. See
"

Adding Memory

" in "Installing System Board Options." If the problem persists, see

"

Getting Help

," for instructions on obtaining technical assistance.

Alert! Previous

processor thermal

failure

The microprocessor exceeded its
recommended operating temperature
during the previous operating session.

Remove and replace the defective microprocessor. See "

Replacing the

Microprocessor

" in "Installing System Board Options."

Alert! Primary

processor is out of rev

System detected that the primary
processor is not the correct revision.

Replace the microprocessor. See "

Replacing the Microprocessor

" in "Installing

System Board Options."

Alert! Processor

thermal probe failure

detected

Faulty processor or defective system
board.

Replace the defective microprocessor. See "

Replacing the Microprocessor

" in

"Installing System Board Options." If the problem persists, the system is defective.
See "

Getting Help

," for instructions on obtaining technical assistance.

Alert! Unsupported

memory in DIMM slot(s)

Unsupported memory module(s) installed
in specified slot(s).

Replace one or more memory modules so that the memory module pairs are the
same type. See "

Adding Memory

" in "Installing System Board Options."

Alert! Uncorrectable

memory error previously

detected in xxxx xxxxh

Improperly seated or faulty memory
modules.

Remove and reseat the memory modules. See "

Adding Memory

" in "Installing

System Board Options." If the problem persists, replace the memory modules. See
"

Adding Memory

" in "Installing System Board Options." If the problem persists, see

"

Getting Help

," for instructions on obtaining technical assistance.

Attachment failed to

respond

Diskette drive or hard drive controller
cannot send data to associated drive.

Replace the defective drive. See "

Installing Drives

." If the problem persists, see

"

Getting Help

," for instructions on obtaining technical assistance.

Auxiliary device

failure

Mouse cable connector loose or improperly
connected, defective mouse.

Check the mouse cable connection. "

Checking Connections and Switches

." If the

problem persists, replace the mouse. See "

Getting Help

," for instructions on

obtaining technical assistance.

Bad command or file

name

Command entered does not exist, is faulty,
or is not in pathname specified.

Faulty command and syntax, or incorrect filename.

Bad error-correction

code(ECC) on disk read

Controller has failed

Faulty diskette, CD-ROM, or hard drive
subsystem (defective system board).

Replace the system board. See "

Getting Help

," for instructions on obtaining

technical assistance.

Boot: Couldn't find

NTLDR

A nonbootable diskette formatted with
Win-dows NT was detected in the diskette 
drive.

A nonbootable diskette is preventing the system from booting. Remove the diskette
to boot the system from the hard drive or from a bootable diskette.

CAUTION! NVRAM_CLR

jumper is installed on

system board. Please

run SETUP

The NVRAM jumper is installed.

Remove the NVRAM jumper. See "

Figure A

-2

" for jumper location. Run the System

Setup program to correct the diskette drive type. See "Using the System Setup
Program," in the User's Guide for instructions.

CD-ROM drive not found

Improperly connected or missing CD drive.

Check that the CD drive unit is seated properly against the interposer board on the
peripheral cage. See "

Inside the System

" in "Troubleshooting Your System" for the

location of the CD drive. Replace the drive. See "

Installing Drives

." If the problem

persists, see "

Getting Help

," for instructions on obtaining technical assistance.

Data error

Faulty diskette, diskette drive, or hard
drive.

Replace the diskette, diskette drive, or hard drive. See "

Installing Drives

."

Decreasing available

memory

One or more memory modules improperly
seated or faulty.

Remove and reseat the memory modules. See "

Adding Memory

" in "Installing

System Board Options." If the problem persists, replace the memory modules. See
"

Adding Memory

" in "Installing System Board Options." If the problem persists, see

"

Getting Help

," for instructions on obtaining technical assistance.