Drucker Diagnostics Paralens Advance - Manual (Page 34)

4-11
ERROR MESSAGE CAUSE AND ACTION
Lamp Test
Failed
•
Cause: Display message will flash if software determines the Lamp is either open or shorted.
Action: Request service.
Checksum
Error 1
• Cause: Defective cartridge.
Action: Turn Power switch off, remove cartridge, and re-install, turn Power on and try again.
If error persists, order a replacement cartridge.
Checksum
Error 2
• Cause: Defective cartridge.
Action: Turn Power switch off, remove cartridge, and re-install, turn Power on and try again.
If error persists, order a replacement cartridge.
Calibration Error
(backlash)
•
Cause: Loose motor coupling, or carriage not moving freely.
Action: Request service.
Filter Wheel
Error (1)
Also #2, #3, #4, #5 & #6
•
Cause: Defective filter wheel, defective LED, carriage not moving, or defective circuit board.
Action: Request service.
Position Error
[Remove Tube]
*With Buzzing noise
• • •
If message occurs on powering up, error is a holdover from the last procedure.
Cause: During carriage return, tube ejected improperly by collet.
Action: Open door; carefully remove tube with forceps. Follow display messages by pressing
[NEXT] key, then simultaneously pressing [5] and [6] keys.
Carriage Error
(no sensor)
• • • Cause: Transport mechanism is not moving due to a: 1) defective power pack; 2) jammed
carriage; or 3) defective circuit board.
Action: Request service.
Rotation Error
• Cause: Incorrect or damaged calibration check rod. Damaged collet. Optics require service.
Action: Verify use of correct Call Check Rod. Wipe clean and retest.
If message persists, request service.
Cal Rod Error (03)
• Cause: Incorrect or damaged calibration check rod. Damaged collet. Optics require service.
Action: Verify use of correct Call Check Rod. Wipe clean and retest.
If message persists, request service.
Improper
QBC Tube Type
• Cause: Mode on instrument incorrect for sample being tested (i.e. calibration check rod
tested in CBC or Insert QBC Tube mode).
Action: Remove tube and insert correct type... or access correct test mode.
*Cannot ID
QBC Tube Type
•
Cause: Severely hemolyzed specimen, severe platelet clumping on top of float, improperly
prepared tube, missing float, tube filled backwards, smudged tube, missing fill lines, or wrong
tube type.
Action: Remove tube and inspect. Retest or prepare and test new tube.
Error Locating
Bottom of RBC’s
•
Cause: Closure or stopper in QBC tube is incorrectly sealed, or LED is defective.
Action: Prepare and test new tube. If message persists, request service.
*Error
Locating Float
•
Cause: Severely hemolyzed specimen, defective float, float lodged in wrong part of tube,
improperly prepared tube, defective lamp, or defective LED.
Action: Remove tube and inspect. Retest or prepare and test new tube. If message persists,
request service.
DURING STARTUP AND SELF-TEST
DURING CALIBRATION CHECK
DURING HEMATOLOGY TESTS*
*Patient, Proficiency and Control Samples
Table 4-3
Error Messages and Codes
*For trouble shooting purposes refer to the print a diagnostic scan for technical services to interpret.