ADS Environmental Services Spider QR 775010 A0 - Manual (Page 8)

ADS Environmental Services ADS Spider User Manual
Page 6
Product Warranty
This section includes the warranty information for the ADS Spider.
New Product Warranty
All new products supplied by ADS will be free from defects in material
and workmanship for up to one (1) year following the date of
shipment from ADS. During this warranty period, upon satisfactory
proof of a defect, the product may be returned for repair or
replacement, at ADS
’
sole option. No returns will be accepted unless
the Owner has prepaid shipping and has received a prior
authorization return number from ADS. Please contact ADS to obtain
an authorization return number. Warranty repairs and replacements
will be performed only by ADS. Any unauthorized repair or
replacement will void this product warranty. Any repair or
replacement will be covered by this new product warranty for
ninety
(90) days from the date that such repaired or replaced product is
shipped from ADS. This warranty is available only if the product has
been installed and operated in accordance with the procedures
outlined in the ADS Spider Users Manual. This warranty does not
apply to damage by catastrophes of nature, fire, explosion, acts of
God (including, but not limited to, lightning damage and power
surges), accidents, improper use or service, damage during
transportation, or other similar causes beyond ADS
’
control.
Out-of-Warranty Product Repairs
After the new product warranty expires, a product may be returned, at
the owner
’
s prepaid expense, to ADS for repair. The owner will pay
for all parts and labor associated with the repair. Any repair part will
be covered by the new product warranty for 90 days from the date of
shipment from ADS.
Troubleshooting Fee
ADS will charge a troubleshooting fee if the reported product defect
cannot be found and/or the reported defect is not due to a defect in
materials or workmanship.