Metrohm 746 VA Trace Analyzer - Manual (Page 99)

8 Troubleshooting
VA Database 2.0
92
6. If the problem continues, reduce the baud rate to 4800 or
2400 bits/s on the PC and the 746 VA Trace Analyzer.
Character buffer overrun or Invalid control check sum
message appears (error in log file)
1. Check cables and connections.
2. Check advanced interface settings on the PC (see Configure
Windows 95, page 3).
3. If the problem continues, reduce the baud rate to 4800 or
2400 bits/s on the PC and the 746 VA Trace Analyzer.
4. If the problem continues, store the database on a local drive
and not on a network drive (problems may be due to heavy
network traffic interfering with serial interface transfer).
Data is transferred to PC but not imported in VA
Database (error in log file)
1. Check your program version on the 694 VA Processor. The
5.693.0010 program version is not compatible with VA Data-
base 2.0. Ask your representative for a program update.
2. If this error occurs with other program versions, try to send
another determination to the VA Database (e.g. dummy cell
test determination Test747.dtm stored in the Backup directory).
Data cannot be stored or the access is denied on the
specified device (error in log file)
1. Check if the specified device (hard drive, network drive,
floppy disk, etc.) is full. Delete obsolete directories or files to
make more space available.
2. Check if you have access rights to write on the specified de-
vice (e.g. network drive).
8.2 Printing: What to do if ...
Text reports are not printed completely
1. Check the general settings for text report printing in the GEN-
ERAL PREFERENCES window (see Text report settings, page
24). Select the tab
Text Report
and set the
Report type
to
All
if
you want to print the whole text report as a default.