8 troubleshooting, 1 data transfer: what to do if, Data cannot be stored or the access is denied – Metrohm 746 VA Trace Analyzer User Manual
Page 98: On the specified device (error in log file)
8 Troubleshooting
VA Database 2.0
91
8 Troubleshooting
8.1 Data transfer: What to do if ...
No data is received on the PC
1. Check cables and connections.
2. Make sure that the interface settings on the PC and the 746
VA Trace Analyzer are identical.
3. Check advanced interface settings on the PC (see Configure
Windows 95, page 3).
4. Press
on the
VA COMMUNICATION
window.
5. If the problem continues, reduce the baud rate to 4800 or
2400 bits/s on the PC and the 746 VA Trace Analyzer.
The received data is not in the database
1. Check the destination database
Associated database
for the
COM port in the
SERIAL INTERFACE SETTINGS
window (see
Default directories, page 51).
2. Open this database and check the filtering criteria.
3. Make sure the an actual determination report
Report ActDetm
has been sent form the 746 VA Trace Analyzer.
No data is received on the 746 VA Trace Analyzer
1. Check cables and connections.
2. Make sure that the interface settings on the PC and the 746
VA Trace Analyzer are identical.
3. Check advanced interface settings on the PC (see Configure
Windows 95, page 3).
4. Press
on the
VA COMMUNICATION
window.
5. Set VA Trace Analyzer to receive mode by pressing
from>
.