Metrohm 746 VA Trace Analyzer - Manual (Page 7)

Contents
VA Database 2.0
VI
8 Troubleshooting........................................................................................91
8.1 Data transfer: What to do if ..............................................................91
No data is received on the PC...........................................................91
The received data is not in the database ..........................................91
No data is received on the 746 VA Trace Analyzer ...........................91
Character buffer overrun or Invalid control check
sum message appears (error in log file) ...........................................92
Data is transferred to PC but not imported in
VA Database (error in log file) ...........................................................92
Data cannot be stored or the access is denied
on the specified device (error in log file) ...........................................92
8.2 Printing: What to do if .......................................................................92
Text reports are not printed completely.............................................92
Curves are missing in curve printing .................................................93
Curves in custom reports are missing in printing ..............................93
Curve and axes lines are very thin.....................................................93
The automatic template load cannot be activated ............................94
The custom reports are not printed with the
currently loaded template..................................................................94
The automatic custom report printing is not working ........................94
Not all custom reports are printed with manual selection and
automatic template load enabled......................................................94
8.3 Display: What to do if ........................................................................94
No overlay curves are created...........................................................94
Curves in subwindows are not displayed..........................................95
Curves in custom reports are not displayed......................................95
8.4 Database: What to do if ... .................................................................95
Background curves are missing........................................................95
Some replications of substances are missing...................................95
No calibration curves are available ...................................................95
Several determinations appear more than once in the database .....96
Filtering is not carried out correctly, e.g. for concentrations .............96
VA Database has become very slow in performance........................96
8.5 Export: What to do if ... ......................................................................96
Curves are not copied to clipboard correctly ....................................96
9 Appendix......................................................................................................97
9.1 Software license .................................................................................97
9.2 Ordering designations .......................................................................97
10 Index ...........................................................................................................98