Metrohm NIRS XDS RapidLiquid Analyzer - Manual (Page 17)

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2. Vision still sees no
instrument(s) after
expanding the field.
This indicates
connection or network
issues.
Verify Cable Type:
Verify correct cable type for hookup. Most networks use “patch” cables. Free-standing systems use a
“crossover cable”. Power down the XDS instrument, then power it back up. Wait 120 seconds for the
XDS instrument to fully reset its communication. If an instrument is shown, proceed to “Acquire”,
“Connect” in Vision.
If this does not resolve the problem, continue to the next section.
3.6.1 Network Troubleshooting Overview
If no XDS instrument shows as “available”, there may be a setting which should be changed. It may
be necessary to contact your IT department for assistance with these issues.
First, verify that the network has a DHCP Server. If no DHCP server is available, the instrument must
be connected by Direct connection, using a crossover cable. If this is the case, proceed to the section
entitled “Direct Connection Troubleshooting Overview”.
Network Solution 1:
Check Internet Protocol (TCP/IP) Properties. (You may need to contact your IT department to follow
these steps.)
• Click on Start, then Control Panel
• Double-click on Network Connections
• Double-click on Local Area Connection
• Click on Local Area Connection Properties
• Click on Internet Protocol (TCP/IP)
• Click on Properties
The full path, from Network Properties forward to Internet Protocol (TCP/IP) Properties, is shown: