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DJI Phantom 2 Vision User Manual User Manual

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Solution: Video files that are too large (file sizes close to 4GB) cannot be synchronized to the mobile device. Some

mobile devices also fail to support synchronization of the 1080i60 video files.

14.7 Albums fail to synchronize.

Solution: Reset the settings of your mobile device as illustrated below. Enable the Settings ->Private->Photos->DJI

VISION. Otherwise the Albums will fail to synchronize with your mobile device.

14.8 Failure to share.

Solution: Please make sure the mobile device has access to the Internet.

14.9 Some mobile Android devices have a problem connecting to the PHANTOM 2 VISION

Wi-Fi Extender.

Solution: Some mobile Android devices do not allow for both a Wi-Fi connection and a mobile data connection at

the same time. When trying to connect to the PHANTOM 2 VISION Wi-Fi network, most devices will check whether

an Internet connection has a certain Wi-Fi setting enabled, e.g. Auto network switch or Test for Internet connection.

If no Internet connection is found because the PHANTOM 2 VISION creates a non-routable connection it will drop

the PHANTOM 2 VISION Wi-Fi network connection and scan for the next available connection. Example: For the

Samsung Note 3, carry out the following procedures to solve this issue. Tap Settings -> Wi-Fi, and then tap the

“Menu” button. Select “Advanced” then uncheck the “Auto network switch”. You might see a warning that indicates

the Internet connection is unstable but just ignore this message.

14.10 Usage tips for the App used on multiple mobile devices.

During flight, if you use the App on multiple mobile devices, please turn off the App on the first mobile device, and