Rockwell Automation Arena Contact Center Edition Users Guide - Manual (Page 127)

7 • T HE S CRIPT P ANEL
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Th
e Scr
ipt Panel
Counter Name—Name of the counter to be incremented.
Increment—Value by which the counter is incremented.
R EMARKS
User-defined counters appear in the Category Overview, Category by Replication, and
User-Specified reports.
E XAMPLE
This example reassigns the contact’s picture to “Transferred Picture.”
End Script module
Prompt Valid Entry Default
(Assignment Type) Contact Attribute, Contact Picture,
Global Variable, Counter Contact Attribute
Contact Attribute Name Symbol Name [Contact Attribute] Attribute 1
Global Variable Name Symbol Name [Contact Center Global
Variable] Variable 1
Value Expression 1
Contact Picture Name Symbol Name [Picture] Picture 1
Counter Name Symbol Name [Counter] Counter 1
Increment Integer 1
Prompt Entry
(Assignment Type) Contact Picture
Contact Picture Name Transferred Picture