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Rockwell Automation Arena Contact Center Edition Users Guide User Manual

Page 106

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E

XAMPLE

In this example, a report is generated of contact times for the contact name Donor.
Statistics are collected every 60 time units. The output is written to the data file Donor
Time 60.csv
.

Prompt

Entry

Report Type

Contact Times

Contact Name

Donor

Time Interval

60

Form of Output

Data File

Output File

Donor Time 60.csv