Google Message Security Troubleshooting Guide - Manual (Page 29)

30 Message Security Troubleshooting Guide
Why can I not delete more than a 100,000 messages in the
Message Center?
If more than 100,000 messages are quarantined in Message Center for a user,
the Delete All button on the Junk, Trash, and Delivered tabs is removed
automatically. This helps prevent performance issues in the new Message Center.
Message Recovery
How do I set up email archiving?
When setting up Message Recovery, the basic steps are:
• Choose an archiving option
• Optionally, configure your Outbound service
• Optionally, set up your organization hierarchy
• Turn on archiving
• Optionally, set up journaling
For more information, see About Setting Up Message Archiving.
For batch commandline information, see “How do I edit my Message Archiving
settings for all of my users?”.
Why is my archive empty?
The most likely reason for an empty archive is you have not yet activated your
email security service.
For details about activating your service, see the Activation Step-by-Step Guide.
What are all the things I can do with my archive?
After you log in to your archive, you can:
• Search for archived messages
• View the content of archived messages and attachments
• Print archived messages
• Recover (export) archived messages to your Inbox