Google Message Security Troubleshooting Guide - Manual (Page 23)

24 Message Security Troubleshooting Guide
For additional information, see the “How do I read the Delivery Manager graphs?”
FAQ.
How do I read the Delivery Manager graphs?
The Delivery Manager View page gives you a summary of connection and event
activity for an email server config over the past 60 minutes and 60 seconds. The
data displayed on this page is updated every few seconds but the page does not
automatically refresh itself. Refresh the browser window to refresh the data.
With access to Delivery Manager Message Traffic Graphs, it is easy to determine
what traffic is following through the email security service.
1. In the Administration Console, select the appropriate email server from the
pull-down list or the Show Hierarchy window.
2. Select the Inbound Servers tab, then the Delivery Manager link. The Message
Traffic Graph appears. The graph will show whether or not traffic is flowing
through the email security service:
• Gray Bars -- Total attempted connections. Each gray bar represents one
minute.
• Dark Red Lines -- Failed connections
• Light Green Lines -- Spooled connections
• Any other color lines -- Delivered connections. See the legend on the
graph for details about which line refers to which IP.
Note: The Current Activity box in the upper right-hand corner of the Delivery
Manager overview page also shows statistics for the current email server config.
For more information, see the “What does “Graph Not Available” mean in the
Inbound Servers Overview page?” FAQ.
After changing my ISP, how do I change where the email
security service delivers my mail?
Edit your Delivery Manager’s Email Servers field in the Inbound Servers tab to
update your email server’s hostname or IP address. For detailed information, see
Setting up Delivery Manager.
If I forward my mail, do I need to change the host name to
reflect the change in IP address?
No. Your mail is processed through the email security server before your mail
server forwards the messages.