How do i delete a domain – Google Message Security Troubleshooting Guide User Manual
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Frequently Asked Questions 27
How do I delete a domain?
Before deleting a domain, make sure all users, user aliases, and domain aliases
have been deleted. For more information, see.
What do I do when I get this error “Unable to add domain.”?
For the errors “Unable to add domain 'domain.com'.” or “[email protected]
clashes with an existing address or alias”, the domain is hosted by another email
security service customer.
Specifically, you get these errors when:
•
The new domain or user does not currently exist in any of your organizations,
and the user address is not an alias to an existing registered user.
•
If the domain or user was previously hosted by another customer, the domain
or user is still in the system under the other customer's hierarchy.
In these cases, the system returns errors. The system will not allow domains or
users which are not unique across all of the email security service production
systems.
Ask the former owner of the domain contact the DNS provider to remove the
domain or remove the user from the email security service so you can update your
hierarchy.
How do I set up my mail to go to a new domain, and forward
mail from my old domain?
First add the new domain, and then make the old domain an alias to your new
domain. For more information, seesection of the “Add a Domain
for Filtering” chapter.
And for more information about domain aliases, see .
Now that I have added a new domain and changed my MX
records, how do I confirm that my mail server can accept
messages from the email security service?
If you have recently changed your MX records, you must wait for the propagation
of these changes to be completed through out the Internet. After these updates
are completed using the SMPT Message test.
For more information, see the “How can I tell if the MX change worked” question
in the
And for more information about the SMTP Test, see