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Internet fax, Internet fax -7, Problems when receiving faxes 8-7 internet fax – Konica Minolta bizhub C35 User Manual

Page 128

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Problems when receiving faxes

8-7

Internet fax

Reception is not possi-
ble.

The fax may have been
sent with an incorrect
Sub address for the
specified F-code.

If an incorrect Sub
address is received, a
communication error
occurs and the fax can-
not be received. Have
the sender check the
Sub address on their fax
machine.

Printing is not possible.

[PC-Fax RX Settings] -
[PC-Fax RX Setting]
may have been set to
[ON].

Print the fax from the
machine’s memory.

[Memory RX] - [Memory
RX] may have been set
to [ON].

Print the fax from the
machine’s memory.

[Nighttime RX Settings] -
[Night Fax RX Print] may
have been set to [ON].

Printing is performed
when the specified night
time has ended.

Symptom

Cause

Solution

Reception is not possi-
ble.

The cables are not con-
nected correctly.

Check that the cables
are correctly connected.

Memory is full.

Load paper if it is empty,
and then print the faxes
stored in memory.

Printing is not possible. [PC-Fax RX Settings] -

[PC-Fax RX Setting]
may have been set to
[ON].

Print the fax from the
machine's memory.

[Memory RX] - [Memory
RX] may have been set
to [ON].

Print the fax from the
machine's memory.

Symptom

Cause

Solution