Konica Minolta bizhub C200 - Manual (Page 164)

C200 10-6
Fax/Scan function troubleshooting 10
10.4 Error code lists
10.4.1 E-mail transmission/Internet fax transmission
10.4.2 Internet fax reception
10.4.3 FTP file transmission
Error code Cause Action
E4DXXX Since the SMTP server address is not specified,
a connection to the mail server cannot be es-
tablished. Specify the SMTP server address.
E5AXXX Since the DNS setting is incorrect, transmission
is not possible. Check the DNS settings.
E5DXXX Since the e-mail address or recipient's e-mail
address is not specified or is incorrectly speci-
fied, transmission is not possible. Check the settings and the recipient's e-mail
address.
E6FXXX An attempt was made to send data that is too
large to be sent. Even though scanning may have finished, it
may not be possible to send some documents.
Change the resolution to a 200 dpi or 200 ×
100 dpi setting.
E7XXXX SMTP authentication failed. Check the SMTP authentication account and
password.
EAXXXX The LAN cable is not connected, or communi-
cation with the SMTP server failed. Otherwise,
an attempt was made to send data to the wrong
recipient address. (incorrect SMTP protocol) Check that the LAN cable is correctly connect-
ed, that communication is possible with the
SMTP server, that the network settings, such as
the subnet mask, are correct, and that the re-
cipient's e-mail address is correct.
EAX212 SMTP authentication request Validate the SMTP authentication settings.
EABF4F Incorrect POP3 before SMTP settings Check the POP server settings in the Adminis-
trator Management screen.
EABF50 POP3 before SMTP authentication failed. Check the POP account and password.
Error code Cause Action
E40XXX Since the POP3 server address is not specified
correctly, a connection to the mail server can-
not be established. Otherwise, if the server is
malfunctioning, a connection to the server can-
not be established. Check the POP3 server address.
Check if the POP3 server is operating correctly.
E50XXX
E51XXX
E52XXX Since the POP3 user name or password is ei-
ther not specified or is incorrect, reception is
not possible. Check the settings.
E60XXX
E61XXX Data that cannot be printed was received dur-
ing a POP3 reception.
An e-mail message was received with a file at-
tachment in a format other than TIFF-F or with
text where one line exceeds 1000 characters, or
an e-mail message with a large amount of data
or with no data was received. Check with the sender.
E7XXXX APOP authentication failed. Check the POP3 account and password.
ECXXXX The LAN cable is not connected, or communi-
cation with the POP3 server failed. Otherwise,
no user name or password was registered with
the server, or the settings are different from
those specified on the authentication device.
(incorrect POP protocol) Check that the LAN cable is correctly connect-
ed, and check that the POP3 server settings are
correctly specified.
Error code Cause Action
ED0101 The user name is not entered or is too long. Check that at least one character and no more
than the maximum number of characters have
been entered for the user name.
ED0102 The password is not entered or is too long. Check that at least one character and no more
than the maximum number of characters have
been entered for the password.