HID DTC1250e/DTC1000Me/DTC4250e User Guide - Manual (Page 73)

DTC1000Me/DTC1250e/DTC4250e Card Printer User Guide, PLT-01668, Rev 1.1
April 2014 Page 73
Error Message Cause Solution
# 82 Mag Jam
A card is jammed magnetic
station
Clear any cards in the magnetic
station using the buttons to move the
card out.
Press the
Pause button to continue.
# 91
Ribbon Out
The print ribbon has run out. Install a new ribbon.
Press the
Pause button to continue or
the ON/OFF button to cancel.
# 93
Wrong Ribbon
The print ribbon installed in the
printer does not match the
ribbon type selected in the
printer driver.
Change either the installed print
ribbon or the ribbon type selected in
the printer driver.
Press the
Pause button to continue or
the ON/OFF button to cancel.
# 97
Ribbon Search
Error
The ribbon is not able to find
the next panel correctly.
Check for jams/breaks.
Recalibrate the ribbon sensor.
If broken, repair by taping the ribbon
back on to the take- up core.
Replace the ribbon.
Press the
Pause button to continue or
the ON/OFF button to cancel.
# 99
Ribbon Error
The print ribbon has either
broken or jammed.
If jammed, clear the jam.
If broken, repair by taping the ribbon
back on to the take- up core.
Press the
Pause button to continue or
the ON/OFF button to cancel.
# 100
Ribbon RFID Error
There is no ribbon or the ribbon
tag information is corrupted or
incorrect.
Verify the printer driver settings for
correct Ribbon.
Try a new ribbon and continue.
Press the ON/OFF button to cancel.
# 102
# 103
# 104
#3
Headlift Error
This is a problem with the
printhead Lift.
Reset the printer and try again.
If this problem persists, call for
technical assistance.
# 106
Job Data Error
The print data sent to the
printer is corrupt or has been
interrupted.
Check the interface cable.
Select the ON/OFF button to cancel
this print job and then resend the job.
# 107
Printing Error
An error was detected during
printing.
Reset the printer and try again.
If this problem persists, call for
technical assistance.