Enww interpret control-panel messages 215 – HP LaserJet Pro CM1415fnw Color Multifunction Printer User Manual
Page 231
Control panel message
Description
Recommended action
Document feeder door is open.
The document feeder cover is open, or a
sensor is malfunctioning.
Make sure that the document feeder cover is
closed.
If the message persists, turn off the power by
using the power switch, wait at least 30
seconds, and then turn on the power and wait
for the product to initialize.
If the error persists, contact HP. See
he
support flyer that came in the product box.
Document feeder jam.
A piece of paper is jammed in the document
feeder tray.
Clear the jam.
Document feeder jam. Clear and reload.
A piece of paper is jammed in the document
feeder tray.
Clear the jam.
If the error persists, contact HP. See
he
support flyer that came in the product box.
Document feeder mispick. Reload
The product did not pick up the paper in the
document feeder.
Remove the paper from the document feeder
tray, and then reload it.
If the error persists, contact HP. See
he
support flyer that came in the product box.
Door open
The print cartridge door is open.
Close the print cartridge door.
Engine Communication Error
The product has experienced an engine
communication timeout error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If a surge protector is being used, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn the product on.
If the error persists, contact HP. See
he
support flyer that came in the product box.
Engine error. Press OK to continue.
The product experienced a print engine error. This is a warning message only. Job output
might be affected.
Fax is busy.
Canceled send.
The fax line to which you were sending a fax
was busy. The product has canceled sending
the fax.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check that the
Redial if Busy
option is
enabled.
Open the
Service
menu, and touch the
Fax
Service
button. Touch the
Run Fax Test
button. This test verifies that the phone cord
is connected to the correct port and that the
phone line has a signal. The product prints a
report with the results.
If the error persists, contact HP. See
he
support flyer that came in the product box.
Table 13-1
Control-panel messages (continued)
ENWW
Interpret control-panel messages 215