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HP LaserJet Pro CM1415fnw Color Multifunction Printer User Manual

Page 178

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Control panel message

Description

Recommended action

Fax Send error.

An error occurred while trying to send a fax.

Try resending the fax.

Try faxing to another fax number.

Check for a dial tone on the phone line by
touching the

Start Fax

button.

Check that the telephone cord is securely
connected by unplugging and replugging the
cord.

Make sure that you are using the telephone
cord that came with the product.

Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.

Connect the product to a different phone line.

Set the fax resolution to

Standard

instead of

the default of

Fine

.

If the error persists, contact HP. See

www.hp.com/support/CM1410series

or the

support flyer that came in the product box.

Fax storage is full.

Canceling the fax receive.

During the fax transmission, the product ran
out of memory. Only the pages that fit into
memory will be printed.

Print all of the faxes, and then have the
sender resend the fax. Have the sender
divide the fax job into multiple jobs before
resending. Cancel all fax jobs or clear the
faxes from memory.

Fax storage is full.

Canceling the fax receive.

The amount of available memory for storing
faxes is insufficient to store an incoming fax.

If you are using the

Private Receive

feature,

print all received faxes to regain some
memory.

If you still need more memory, clear faxes
from memory. Open the

Service

menu. In the

Fax Service

menu, select the

Clear Saved

Faxes

option.

Fax storage is full.

Canceling the fax send.

During the fax job, the memory filled. All
pages of the fax have to be in memory for a
fax job to work correctly. Only the pages that
fit into memory were sent.

Cancel the current job. Turn the product off,
and then turn it on again. Try sending the job
again.

If the error reoccurs, cancel the job and turn
the product off and then on a second time.
The product might not have enough memory
for some jobs.

162 Chapter 11 Fax

ENWW