HP LaserJet Pro CM1415fnw Color Multifunction Printer - Manual (Page 188)

d. Open the Fax Header menu.
e. Enter the correct settings.
4. Verify that any extension phones on the line are hung up.
5. If using a DSL service, make sure that the phone line connection to the product includes a high-
pass filter.
Unable to use fax functions from the control panel
● The product might be password protected. Use the HP Embedded Web Server, HP Toolbox
software, or the control panel to set a password.
● If you do not know the password for the product, contact your system administrator.
● Verify with the system administrator that the fax functionality has not been disabled.
Unable to use speed dials
● Make sure that the fax number is valid.
● If an outside line requires a prefix, turn on the Dial Prefix option or include the prefix in the speed
dial number.
a. From the Home screen, touch the Setup button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Dial Prefix menu.
e. Select the On setting.
Unable to use group dials
● Make sure that the fax number is valid.
● If an outside line requires a prefix, turn on the Dial Prefix option or include the prefix in the speed
dial number.
a. From the Home screen, touch the Setup button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Dial Prefix menu.
e. Select the On setting.
● Set up all entries in the group with speed dial entries.
a. Open an unused speed dial entry.
b. Enter the fax number for the speed dial.
c. Touch the OK button to save the speed dial.
172 Chapter 11 Fax ENWW