HP LaserJet 9040.9050 Multifunction Printer series User Manual
Page 168
164 Chapter 10 Problem solving
ENWW
Computer software
problem.
Check that your computer is working correctly by printing from a
program you know works, or by printing a plain text file to see if the
problem is with your program or with your driver. (For example,
C:\dir>LPTn
where
n
is the number of the computer port the MFP is
connected to, for example LPT1.) To print the page, you might have to
send a form feed command from your computer.
Control-panel settings,
such as
RESOLUTION
or
ORIENTATION
, do not work
or are ignored.
Software commands override control-panel settings (see
for information about how your program works with
control panel settings).
Data from a previous print
job is still in the MFP buffer.
●
Make sure that you are using the correct driver.
●
A complex print job might still be processing.
●
Make sure the MFP is not paused. Make sure the control panel
reads
PROCESSING JOB
. If the MFP is paused, press
S
TART
to
resume printing.
●
Pull out the print cartridge and check for jammed media. Reseat
the print cartridge.
●
Open Trays 2 and 3. Make sure that the appropriate media is
inserted (see
). Close the trays.
Data is missing, but there
are no MFP messages.
●
Check your software application to be sure the print file contains
no errors.
●
Check your cable to make sure it is securely connected to both the
MFP and the computer.
●
Your parallel cable might be defective. Use a high-quality cable.
(See
or go
ww.hp.com/support/
lj9040mfp
or
.hp.com/support/lj9050mfp
for an HP cable part
number.)
●
Check your network connection.
Data light is flashing, but
nothing prints.
●
Make sure that you are using the correct driver.
●
A complex print job might still be processing.
●
Make sure the MFP is not paused. Make sure the control panel
reads
PROCESSING JOB
.
●
Pull out the print cartridge and check for jammed media. Reseat
the print cartridge.
●
Open Trays 2 and 3. Make sure that the appropriate media is
loaded (see
). Close the trays.
Driver might not be set up
to print on both sides of the
paper.
Make sure that the option to print on both sides of the paper is properly
configured in the driver.
Duplex printing accessory
jams.
Make sure that you are using the supported paper weights and sizes
(see
First page takes much
longer to print than
following pages.
●
Make sure that the MFP displays
READY
.
●
Set the
Sleep
feature for a longer time period (See
). If a page takes longer to print due to complex formatting
commands, changing the
Sleep
setting might not improve print
speed. You might want to simplify the page.
Situation
Solution