HP LaserJet 9050 Printer series - Manual (Page 119)

ENWW Clearing jams 117
Solving repeated paper jams
Note If the jams continue, contact your HP-authorized service provider. (See the HP support flyer or
go to
www.hp.com/support/lj9050_lj9040 .)
Situation Solution
General
repeated paper
jam problems 1. Check to make sure that paper is correctly loaded in the trays and that all width
guides are correctly set (see
Printing tasks ).
2. Make sure that the paper tray is set for the size of paper installed and that the
tray is not overloaded with paper.
3. Try turning over the stack of paper in the tray. If you are using prepunched or
letterhead paper, try printing from optional Tray 1.
4. Do not use previously printed paper or torn, worn, or irregular paper. For
recommended paper and other print media for your printer, see
Paper
specifications or go to www.hp.com/support/lj9050_lj9040 .
5. Check the paper specifications. (See Paper specifications or go to
www.hp.com/support/lj9050_lj9040 .) If paper is outside of the recommended
specifications, problems can occur.
6. The printer might be dirty. Clean the printer as described in Cleaning the
printer , or go to www.hp.com/support/lj9050_lj9040 .
7. Check that all damaged or jammed paper is removed from printer.