HP XP Array Manager Software - Manual (Page 163)

Probable Causes and Recommended Action Possible Problems
It might be unsuitable combination of DKCMAIN/SVP program version
and Export Tool version. Please confirm whether versions of these
programs are correct.
• When the Export Tool termin-
ated abnormally due to error,
the row of Check License is
shown as UnmarshalException
in the log file.
• The Export Tool terminated ab-
normally because the pro-
cessing did not continue. ver-
sion unmatched is shown in the
log file.
To display a CSV file correctly, you need to perform following
operations:
1. Start Microsoft Excel.
2. On the menu bar, select Data, Import External Data, and Import
Text File, and specify a CSV file to import.
The Text Import Wizard - Step 1 of 3 dialog box is displayed.
3. In the Text Import Wizard - Step 1 of 3 dialog box, click Next.
he Text Import Wizard - Step 2 of 3 dialog box is displayed.
4. In the Text Import Wizard - Step 2 of 3 dialog box, check only
Comma in the Delimiter area, and click Next.
The Text Import Wizard - Step 3 of 3 dialog box is displayed.
5. In the Text Import Wizard - Step 3 of 3 dialog box, select all
columns of Date preview, and check Text in the Column data
format area on the upper right of this dialog box.
6. Click Finish.
The imported CSV file is displayed.
When a CSV file is opened, the
parity group ID and volume ID are
displayed as following:
• The parity group IDs are dis-
played as dates
• The volume IDs are displayed
with a decimal point
Because too many volumes are specified, a timeout error might have
occurred due to a heavy workload imposed on the computer where
the Export Tool was running. The error message ID is (0001 4011).
Please specify fewer volumes. It is recommended that the number of
volumes to be specified is 16,384 or less.
When you executed the Export Tool
with many volumes specified, the
Export Tool terminated abnormally
while gathering monitoring data.
If an error occurs when you run the Export Tool, error messages are issued to the standard output (for
example, the command prompt) and the log file.
Table 34 lists the Export Tool messages and
recommended actions against errors.
Table 34 Messages Issued by the Export Tool
Probable Causes and Recommended Action Possible Problems
Connection to the server has not been established. Use the login
command. Connection to the server has not been
established.
Execution stops. Please remove errors. Execution stops.
An illegal character is used. Please use legal characters. Illegal character: character
The length is invalid. Specify a value that has a correct length. Invalid length: token
The specified range is invalid. Specify the correct range. Invalid range: range
XP24000/XP20000 Performance Monitor User Guide 163