HP StorageWorks XP Remote Web Console Software - Manual (Page 231)

Table 51 Troubleshooting Problems with the Status of Logical Paths (continued)
Corrective Action Description Path Status
the port as an RCU target port if it is not configured
that way. configured as an RCU Target
port.
Make sure that the remote storage system port and
network relay devices (for example, cables and
switches) are properly configured and functioning. The local storage system is
connected to the remote
storage system successfully, Communication
Failed.
but a logical communication
timeout occurred.
Delete the error path. The specified port number is
not correct, or the cable is not Port Number
Mismatch
Check the specified port number or cable connections,
and then retry the operation.
connected to the specified
port.
Delete the failed path and retry. A timeout error has occurred
in the fibre path between the Communication
Error
local and remote storage
systems.
Repair the port status on the local storage system. A failure occurs at a local
storage system port. Logical Blockade
Repair the port status on the remote storage system.
After that, delete the path by using the Delete Path or A failure occurs at a remote
storage system port.
Delete DKC command, and then add the path and the
remote storage system again by using the Add Path or
Add DKC command.
Repair the path relay equipment. After that, delete the
path by using the Delete Path or Delete DKC command, A failure occurs in the path
relay equipment.
and then add the path and the remote storage system
again by using the Add Path or Add DKC command.
Replace the broken cable. After that, delete the path
by using the Delete Path or Delete DKC command, and The connection cable is
physically broken.
then add the path and the remote storage system again
by using the Add Path or Add DKC command.
Delete the path by using the Delete Path or Delete DKC
command, and then add the path and the remote Program error is detected. Program Error
storage system again by using the Add Path or Add
DKC command.
Table 52 Troubleshooting Suspended Universal Replicator for Mainframe Pairs
Corrective Action Description Applies to Suspend Type
Restore the pair from the primary
storage system. The user suspended the pair from
the primary or the secondary Primary data
volume, Secondary Data
Volume by
Operator
storage system by using the
secondary data volume option. secondary data
volume
Clear the error condition at the
secondary storage system or The primary storage system
suspended a pair because the Primary data
volume by RCU
secondary data volume. If you primary storage system detected
need to access the secondary data an error condition at the
secondary storage system.
volume, release the pair from the
secondary storage system. If any
data on the secondary data
volume has changed, release the
pair from the primary storage
system and then re-create the pair
(Add Pair). If data on the
secondary data volume has not
General Troubleshooting 231