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14 component replacement, 15 disaster recovery, 16 support and other resources – HP 12000 Virtual Library System EVA Gateway User Manual

Page 8: 17 documentation feedback a troubleshooting

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Ethernet Switch E6600 Components, LEDs, and Buttons.............................................................154

Front Panel Components....................................................................................................154
Front Panel LEDs and Buttons.............................................................................................154

14 Component Replacement.......................................................................157

Safety Considerations...........................................................................................................157

Preventing Electrostatic Discharge.......................................................................................157
Grounding Methods to Prevent Electrostatic Damage............................................................157
Warnings and Cautions....................................................................................................158

Preparation Procedures..........................................................................................................158

Extending a VLS Node from the Rack.................................................................................158
Removing a VLS Node from the Rack..................................................................................159
Removing the VLS Node Access Panel................................................................................159
Installing the VLS Node Access Panel..................................................................................159

VLS Node Component Replacement........................................................................................159

Hard Drive......................................................................................................................159
DVD-CD Drive.................................................................................................................161
Power Supply..................................................................................................................161
Fan Module....................................................................................................................163
FBDIMM.........................................................................................................................164

Replacing a Primary Node....................................................................................................165
Replacing a Secondary Node................................................................................................166
Replacing All VLS12000 Nodes with VLS12200 Nodes.............................................................166
Ethernet Switch Replacement..................................................................................................167

15 Disaster Recovery..................................................................................168

Recovering from Operating System Failure...............................................................................168

Restoring the System with Warm Failover.............................................................................168
Manually Restoring the System...........................................................................................169

Re-installing the VLS Licenses........................................................................................169
Restoring the Configuration from a Configuration File.......................................................169
Manually Rebuilding the Virtual Library Configuration......................................................170
Manually Recreating VLS Gateway Storage Pools............................................................170

Recovering from a Node RAID Volume Failure..........................................................................170
Recovering from a Primary Node Failure using a Cold Spare Primary Node.................................170

16 Support and Other Resources.................................................................173

Related Information...............................................................................................................173

Documents......................................................................................................................173
Websites........................................................................................................................173

Document Conventions and Symbols.......................................................................................173
Rack Stability.......................................................................................................................175
Contacting HP......................................................................................................................175

Before you Contact HP......................................................................................................175
HP Contact Information.....................................................................................................175

Subscription Service..............................................................................................................175
Customer Self Repair.............................................................................................................176
HP Insight Remote Support Software........................................................................................176
Product Warranties...............................................................................................................176

17 Documentation feedback.......................................................................177
A Troubleshooting.....................................................................................178

Using iLO............................................................................................................................178
VLS Common Issues..............................................................................................................178
Automigration and Replication Issues......................................................................................181
Deduplication Issues.............................................................................................................182

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