The surface of the paper is dirty, The back side of the paper is dirty – Canon imagePROGRAF iPF6400S User Manual
Page 952
Cause
Corrective Action
The type of paper as specified on the print-
er does not match the type specified in the
printer driver.
Make sure the same type of paper is specified on the printer as in the printer driver.
(See "Changing the Type of Paper.")
Make sure the same paper type is specified in the printer driver as on the printer.
1.
Press the Stop button and stop printing.
2.
Change the type of paper in the printer driver and try printing again.
The paper is wrinkled or warped.
Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed
on previously.
(See "Loading Rolls in the Printer.")
(See "Loading Sheets in the Feed Slot.")
A cut line is printed because CutDustRe-
duct. is On in the Control Panel menu to
reduce cutting dust.
If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.
(See "Menu Settings.")
The Printhead is set too low in the Control
Panel menu.
In the Control Panel menu, set Head Height to Automatic.
(See "Troubleshooting Paper Abrasion and Blurry Images.")
You are printing on heavyweight paper or
paper that curls or wrinkles easily after ab-
sorbing ink.
When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a
VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still oc-
curs, in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth
setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs, in
the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength.")
(See "Troubleshooting Paper Abrasion and Blurry Images.")
The Ejection Guide is soiled.
Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.")
The surface of the paper is dirty
The surface of the paper is dirty
Cause
Corrective Action
The Paper Retainer is soiled.
Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.")
You are using a paper that does not
dry easily.
In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Menu Settings.")
When paper that does not dry easily is used for printing, it may curl during printing and touch the Out-
put Tray.
In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait
Time.
However, note that printing will now take longer.
(See "Menu Settings.")
The optional Spectrophotometer Unit
is dirty.
Clean the Paper presser.
(See "Cleaning the Spectrophotometer Unit (option) Parts.")
The back side of the paper is dirty
The back side of the paper is dirty
Cause
Corrective Action
The Platen has become dirty after borderless printing or printing on small pa-
per.
Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
The Platen suction is too strong.
In the Control Panel menu, reduce the level of VacuumStrngth.
(See "Adjusting the Vacuum Strength.")
BordlessOversize is set to Standard in the Control Panel menu.
Set BordlessOversize to Little in the Control Panel menu.
(See "Menu Settings.")
The surface of the paper is dirty
iPF6400S
Troubleshooting
Problems with the printing quality
952