Error message 969 – Canon imagePROGRAF iPF6400S User Manual
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Troubleshooting
The contrast becomes uneven during printing ........................................................................................................... 958
The length of printed images is inaccurate in the feeding direction ................................................................. 958
Images are printed crooked ................................................................................................................................................. 958
Documents are printed in monochrome ........................................................................................................................ 958
Line thickness is not uniform .............................................................................................................................................. 958
Lines or colors are misaligned ............................................................................................................................................ 959
Borders appear during borderless printing .................................................................................................................. 959
Spectrophotometer Trouble Shooting
Cannot connect the printer to the network .................................................................................................................. 962
Cannot print over a TCP/IP network ................................................................................................................................ 962
Cannot print over a NetWare network ............................................................................................................................ 962
Cannot print over AppleTalk or Bonjour networks .................................................................................................... 963
The printer does not go on .................................................................................................................................................. 965
The printer takes time to start up ..................................................................................................................................... 965
If the Printer Makes a Strange Sound ............................................................................................................................. 965
Messages advising to check the maintenance cartridge are not cleared ....................................................... 966
The printer consumes a lot of ink ..................................................................................................................................... 966
Ink Level Detection .................................................................................................................................................................. 966
Error Message
Paper mismatch ........................................................................................................................................................................ 972
MediaType Mismatch .............................................................................................................................................................. 972
The paper is too small. ........................................................................................................................................................... 973
The paper is too small. ........................................................................................................................................................... 973
PaprWidth Mismatch ............................................................................................................................................................... 974
Paper size not detected. ........................................................................................................................................................ 974
Insufficient paper for job ...................................................................................................................................................... 974
This paper cannot be used. ................................................................................................................................................. 975
Roll printing is selected. ......................................................................................................................................................... 975
Roll printing is selected, but manual paper is loaded. .............................................................................................. 975
The roll is empty. ...................................................................................................................................................................... 975
Roll feed unit error. .................................................................................................................................................................. 976
No Roll Unit. ................................................................................................................................................................................ 976
Manual printing is selected. ................................................................................................................................................. 976
Manual printing is selected, but a roll is loaded. ......................................................................................................... 976
Wrong paper feed slot for manual paper. ..................................................................................................................... 976
Paper jam. .................................................................................................................................................................................... 977
Paper loaded askew. ............................................................................................................................................................... 977
Paper not aligned with right guide. ................................................................................................................................... 977
Cannot detect papr ................................................................................................................................................................. 978
Cannot feed paper. .................................................................................................................................................................. 978
Cannot cut paper. ..................................................................................................................................................................... 978
End of paper feed. ................................................................................................................................................................... 979
Borderless printng not possible. ........................................................................................................................................ 979
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