Brother MFC-J6720DW - Manual (Page 127)

Troubleshooting
113
B
Error animation
B
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
back a step.
Transferring your faxes or Fax
Journal report
B
If the Touchscreen shows:
 Unable to Clean XX
 Unable to Initialize XX
 Unable to Print XX
 Unable to Scan XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 113 or Transferring faxes to your PC
on page 113.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine on page 114.)
Transferring faxes to another fax
machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
a
Press to temporarily interrupt the
error.
b
Press (Settings).
c
Press All Settings.
d
Press a or b to display Service.
e
Press Service.
f
Press Data Transfer.
g
Press Fax Transfer.
h
Do one of the following:
 If the Touchscreen shows No Data,
there are no faxes left in the
machine's memory.
Press Close, and then press .
 Enter the fax number to which faxes
will be forwarded.
i
Press Fax Start.
Transferring faxes to your PC
B
You can transfer the faxes from your
machine's memory to your PC.
a
Press to temporarily interrupt the
error.
b
Make sure you have installed
MFL-Pro Suite on your PC, and then
turn on PC-FAX Receiving on the PC.
Do one of the following:
(Windows
®
XP, Windows Vista
®
and
Windows
®
7)
From (Start), select All Programs,
Brother, MFC-XXXX,
PC-FAX Receiving, and select
Receive. (where XXXX is your model
name.)
(Windows
®
8)
Click (Brother Utilities), and then
click the drop-down list and select your
model name (if not already selected).
Click PC-FAX Receive in the left
navigation bar, and then click Receive.