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Brother MFC-J6720DW User Manual

Page 119

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Troubleshooting

105

B

Disconnected

The other person or other person's
fax machine stopped the call.

Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the
Compatibility to Basic(for VoIP).
(See Telephone line
interference / VoIP
on page 135.)

Document Jam/too Long The document was not inserted or fed

correctly, or the document scanned
from the ADF was too long.

(See Using the ADF on page 44.)

(See Document jam on page 114.)

DR Mode in Use

The machine is in Distinctive Ring
mode. You cannot change the
Receive Mode from Manual to
another mode.

Set Distinctive Ring to Off. (See
Turning off Distinctive Ring
on page 65.)

High Temperature

The room temperature is too high.

After cooling the room, allow the
machine to cool down to room
temperature. Try again later.

Hub is Unusable.

A hub or USB Flash drive with hub
has been connected to the USB direct
interface.

Hubs, including a USB Flash drive
that have a hub built in, are not
supported. Unplug the device from
the USB direct interface.

Image Too Long

The proportions of your photo are
irregular so effects could not be
added.

Choose a regularly proportioned
image.

Image Too Small

The size of your photo is too small to
trim.

Choose a larger image.

Error Message

Cause

Action

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