Brother MFC-J6720DW - Manual (Page 124)

110
Paper Jam [Front,Rear] The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 116.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine. (See
Additional paper jam clear operations
on page 120.)
More than one sheet of paper was
placed in the manual feed slot.
—OR—
Another sheet of paper was placed in
the manual feed slot before the
Touchscreen showed
Put paper in Manual Feed Slot,
and then Press [OK].
Do not put more than one sheet of
paper in the manual feed slot at any
one time. Wait until the Touchscreen
shows
Put paper in Manual Feed Slot,
and then Press [OK]. before you
feed the next sheet of paper in the
manual feed slot.
Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 116.
Paper Jam [Rear] The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 116.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine. (See
Additional paper jam clear operations
on page 120.)
Paper dust has accumulated on the
surface of the paper pick-up rollers. Clean the paper pick-up rollers.
(See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
Touchscreen Init.
Failed The Touchscreen was pressed
before the power on initialization was
completed. Make sure that nothing is touching or
resting on the Touchscreen.
Debris may be stuck between the
lower part of the Touchscreen and its
frame. Insert a piece of stiff paper between
the lower part of the Touchscreen and
its frame and slide it back and forth to
push out the debris.
Error Message Cause Action