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12 trouble shooting – Thermo Fisher Scientific CyberScan CON 11/CON 110 User Manual

Page 71

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Instruction Manual

CON 11/110

67

12 TROUBLE

SHOOTING

Problem Cause

Solution

No display when
‘ON’ key is pressed

a) Batteries not in place
b) Batteries not in correct polarity (+

and – position)

c) Weak

batteries

d) No AC power to adapter (if this

optional accessory is used)

a) Check that batteries are in

place and making good
contact

b) Re-insert batteries with correct

polarity

c) Replace

batteries

d) Check power to AC adapter

Unstable readings

a) Air bubbles in electrode.
b) Dirty electrode
c) Electrode not deep enough in

sample

d) External noise pickup or induction

caused by nearby electric motor

e) Electrode guard not attached

a) Tap electrode to remove

bubbles, move electrode away
from bubbles is present in
sample

b) Clean the electrode and re-

calibrate

c) Make sure sample entirely

covers the electrode sensors

d) Move or switch off interfering

motor.

e) Attach electrode guard

Slow response

a) Dirty / Oily electrode

a) Clean electrode. See

“Electrode Care &
Maintenance”, page 65

Meter is not
responding to key
press.

a) HOLD mode in operation

a) Press the HOLD/ENTER key

to cancel the HOLD mode

ATC indicator blinks
and temperature
display shows “Ur”

a) Improper attachment of electrode

to the meter

b) electrode built-in temperature

sensor cable connection has
broken

a) Check that the electrode

connects properly to the meter

b) Replace electrode