Analog Way Eikos - Manual (Page 89)

WARRANTY
All Analog Way products have a 3 year warranty on parts and labor, back to factory. This warranty does not
include faults resulting from user negligence, special modifications, electrical surges, abuse (drop/crush),
and/or other unusual damage.
In the unlikely event that a product is required to return for repair, please call the regional Maintenance
center / Customer Service, and ask to receive a Return Material Authorization number (RMA). Three regional
maintenance centers are available depending on your location. See map below for information on which
regional maintenance center you depend on.
RMA Conditions :
1. Prior to returning any item, you must receive a Return Material Authorization (RMA) number.
2. All RMA numbers must appear on the return-shipping label.
3. All shipping and insurance charges on all RMAs must be prepaid by the customer.
8-1. ANALOG WAY LIMITED WARRANTY
8-2. SERVICES AND RMA
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The Americas
Analog Way Inc.
299 Broadway, Suite1620
New York, NY 10007
United States of America
Europe, Middle East and Africa
Analog Way SAS
2/4, rue Georges Besse
92160 ANTONY
France
Asia Pacific
Analog Way Pte Ltd.
152 Beach Road
#15-03 Gateway East
Singapore 189721