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Appendix c: troubleshooting – B&B Electronics 856-14205--29 - Manual User Manual

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Appendix C: Troubleshooting

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APPENDIX C: TROUBLESHOOTING

If a fiber connection cannot be established, perform the following to make sure
that the fiber transceivers on the iMcV-Giga-FiberLinX-III are not over/under
driving the fiber receivers:

1. Make sure the fiber wavelength on both connected devices match

(i.e. both are 1310 nm single-mode fiber).

2. Make sure the twisted-pair port speed on the iMcV-Giga-FiberLinX-

III matches that of the end devices connected to the iMcV-Giga-
FiberLinX-III. Configure the iMcV-Giga-FiberLinX-III and its link
partner to Auto Negotiation or, if using Force mode, be sure speed
and duplex match.

3. iMcV-Giga-FiberLinX-III allows the end user to assign a VLAN tag to

all management traffic (SNMP and telnet). It is important to
understand that IF using telnet or iView

2

to assign a VLAN tag to

management traffic then as soon as this setting is saved the
connectivity will be lost until the PC becomes a member of the
VLAN which was assigned to management traffic.

4. If a VLAN tag has been assigned to management traffic and the end

user cannot re-establish a connection to the device via iView

2

or

telnet, directly connect a PC to the device via the serial cable and
review/modify the changes made (reference section on serial port
config).