VTech SN6197_-2 Manual - Manual (Page 155)

Appendix
148
How do you get warranty service?
To obtain warranty in the United States of America, please visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or dial 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the
Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges incurred
in the transport of the Product(s) to the service location. VTech will return repaired
or replaced Product under this limited warranty. Transportation, delivery or handling
charges are prepaid. VTech assumes no risk for damage or loss of the Product
in transit. If the Product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, VTech will notify you and
will request that you authorize the cost of repair prior to any further repair activity. You
must pay for the cost of repair and return shipping costs for the repair of Products that
are not covered by this limited warranty.
What must you return with the Product to get warranty service?
Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this Product. The warranty exclusively describes all of
VTech’s responsibilities regarding the Product. There are no other express warranties.
No one is authorized to make modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited
to one year from the date of purchase. Some states/provinces do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. In no
event shall VTech be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the Product
or other associated equipment, the cost of substitute equipment, and claims by third
parties) resulting from the use of this Product. Some states/provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
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Limited warranty