beautypg.com

Appendix, Troubleshooting – VTech SN6197_-2 Manual User Manual

Page 141

background image

Appendix

134

Troubleshooting

I have accidentally set my cordless handset/telephone base LCD

language to Spanish or French, and I don’t know how to change it

back to English.

Press

MENU, then enter the code

364

#

.

I get noise, static, or weak signals even when I’m near the

telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber

line) through your telephone line, you must install a DSL filter between the

telephone line cord and the telephone wall jack. The filter prevents noise

and caller ID problems as a result of DSL interference. Contact your DSL

service provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone by

installing your new telephone base as far as possible from any other existing

cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can

cause interference with your cordless phone. Try installing your phone as

far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical

outlet. You may experience decreased performance while the microwave

oven is operating.
If you plug your phone in with a modem or a surge protector, plug the phone

(or modem/surge protector) into a different location. If this does not solve

the problem, relocate your phone or modem farther apart from one another,

or use a different surge protector.
Relocate your phone to a higher location. The phone may have better

reception in a high area.
If other phones in your home are having the same problem, contact your

telephone service provider (charges may apply).

I experience poor sound quality when using the handset

speakerphone.

For increased sound quality while using the handset speakerphone, place

the handset on a flat surface with the dialing keys facing up.