VTech SN6197_-2 Manual - Manual (Page 147)

Appendix
140
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently. If you subscribe to voicemail service from your
telephone service provider, contact your telephone service provider for
more information on how to access your voicemail.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, do the following (in
the order listed):
Disconnect the power to the telephone base.
Remove the telephone base backup batteries.
Disconnect the cordless handset battery.
Wait a few minutes.
Connect power to the telephone base.
Install the telephone base backup batteries again.
Install the cordless handset battery again, and place the cordless handset
into the handset charger.
Wait for the cordless handset and the pendant to reestablish their connections
with the telephone base. Allow up to one minute for this to take place.
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Troubleshooting