Ohaus TP Series Electronic Balance - Manual (Page 105)

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CARE AND MAINTENANCE CARE AND MAINTENANCE CARE AND MAINTENANCE CARE AND MAINTENANCE CARE AND MAINTENANCE
To keep the balance operating properly, the housing and pan should be kept clean and
free from foreign material. If necessary, a cloth dampened with a mild detergent may
be used. Keep calibration weights in a safe dry place.
TROUBLESHOOTING TROUBLESHOOTING TROUBLESHOOTING TROUBLESHOOTING TROUBLESHOOTING
PROBABLE CAUSE(S)
Power adapter not
plugged in or properly
connected to balance.
Balance was not re-zeroed
before weighing.
Balance not properly
calibrated.
Desired unit/mode not
set to ON in Unit Selection
of Setup menu.
End not being used to exit
menus.
Print menu settings not
properly set up.
Cable connections.
Microprocessor locks up.
Lock set ON.
Vibration on table surface.
SYMPTOM
Unit will not turn on.
Incorrect weight reading.
Cannot display weight in
desired unit or cannot
access desired weighing
mode.
Unable to store menu
settings/changes.
RS232 interface not
working.
Random segments
displayed or display
locks up.
Unable to change
settings.
Unstable readings.
Error message display.
REMEDY
Check power adapter
connections.
Press TARE with no
weight on the pan, then
weigh item.
Recalibrate correctly.
See Unit Selection section
of Setup menu.
You MUST use End to exit
menus and save settings.
Verify interface settings in
Print menu correspond to
those of peripheral device.
Check cable connections.
Turn balance off, then turn
on again. If condition
persists, unit must be
serviced.
Set Lock switch to OFF.
Place balance on a stable
surface or change
averaging level.
See Error Codes Table.