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Troubleshooting, 1 problems starting up the g-560, 2 problems with the password – ZyXEL Communications 802.11g Wireless Access Point ZyXEL G-560 User Manual

Page 93: Chapter 8 troubleshooting

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ZyXEL G-560 User’s Guide

Chapter 8 Troubleshooting

93

C

H A P T E R

8

Troubleshooting

This chapter covers potential problems and possible remedies. After each problem description,
some instructions are provided to help you to diagnose and to solve the problem.

8.1 Problems Starting Up the G-560

Table 25 Troubleshooting the Start-Up of Your G-560

PROBLEM

CORRECTIVE ACTION

None of the LEDs

turn on when I

plug in the power

adaptor.

Make sure you are using the supplied power adaptor and that it is plugged in to an

appropriate power source. Check that the power source is turned on.
If the problem persists, you may have a hardware problem. In this case, you should

contact your local vendor.

The G-560 reboots

automatically

sometimes.

The supplied power to the G-560 is too low. Check that the G-560 is receiving

enough power.
Make sure the power source is working properly.

8.2 Problems with the Password

Table 26 Troubleshooting the Password

PROBLEM

CORRECTIVE ACTION

I cannot access the

G-560.

The Password and Username fields are case-sensitive. Make sure that you

enter the correct password and username using the proper casing.
Use the RESET button on the rear panel of the G-560 to restore the factory

default configuration file (hold this button in for about 10 seconds or release the

button when the PWR LED starts blinking). This will restore all of the factory

defaults including the password.