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ZyXEL Communications 802.11b/g Wireless Access Point NWA-1100 User Manual

Page 132

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Chapter 15 Troubleshooting

ZyXEL NWA-1100 User’s Guide

132

3 If the problem continues, contact your ISP or network administrator.

V

The Internet connection is slow or intermittent.

1 There might be a lot of traffic on the network. Look at the LEDs, and check

Section 1.7

on page 32

. If the ZyXEL Device is sending or receiving a lot of information, try closing

some programs that use the Internet, especially peer-to-peer applications.

2 Check the signal strength. If the signal is weak, try moving the ZyXEL Device (in

wireless client mode) closer to the AP (if possible), and look around to see if there are
any devices that might be interfering with the wireless network (microwaves, other
wireless networks, and so on).

3 Reboot the ZyXEL Device.
4 If the problem continues, contact the network administrator or vendor, or try one of the

advanced suggestions.

Advanced Suggestions

• Check the settings for QoS. If it is disabled, you might consider activating it.