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Customer support, Zywall 2 and zywall 2we vi customer support – ZyXEL Communications ZyXEL ZyWALL 2WE User Manual

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ZyWALL 2 and ZyWALL 2WE

vi

Customer

Support

Customer Support

When you contact your customer support representative please have the following information ready:
Please have the following information ready when you contact customer support.
• Product model and serial number.

• Information in Menu 24.2.1 – System Information.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

METHOD



LOCATION

E-MAIL

SUPPORT/SALES

TELEPHONE/FAX WEB

SITE/

FTP SITE

REGULAR MAIL

[email protected]

+886-3-578-3942

www.zyxel.com

www.europe.zyxel.com

WORLDWIDE

[email protected]

+886-3-578-2439

ftp.europe.zyxel.com

ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park, Hsinchu
300, Taiwan

[email protected]

+1-714-632-0882

800-255-4101

www.zyxel.com

NORTH
AMERICA

[email protected]

+1-714-632-0858

ftp.zyxel.com

ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.

[email protected]

+45-3955-0700

www.zyxel.dk

SCANDINAVIA

[email protected]

+45-3955-0707

ftp.zyxel.dk

ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark

[email protected]

+49-2405-6909-0

www.zyxel.de

GERMANY

[email protected]

+49-2405-6909-99

ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen, Germany