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Troubleshooting, If you need help, If you need help 6-1 – Tektronix Phaser 300X User Manual

Page 110

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User Manual

6-1

Chapter

6

Troubleshooting

If you need help

If you need assistance, contact your local Tektronix dealer or sales
representative or any of these listed resources:

Type of service

How to access

Details

Customer Support Hotline

1-800-835-6100
US & Canada

Monday through Friday
6:00 am to 5:00 pm PST

Printer service

1-800-835-6100
US & Canada

Outside US & Canada:
contact local Tektronix dealer or office

Monday through Friday
6:00 am to 5:00 pm PST

The Tektronix Bulletin Board Service (BBS)

(503) 685-4504

24 hours/day, 7 days/week

Online services

Technical support:

World Wide Web

Anonymous ftp server

America Online

CompuServe

[email protected]

http://www.tek.com/Color_Printers/

ftp.tek.com/Color_Printers

keyword Tektronix

go Tektronix

HAL automated fax system

(503) 682-7450
direct outside US, Canada

24 hours/day, 7 days/week

1-800-835-6100
toll-free for US, Canada

24 hours/day, 7 days/week

EuroHAL

Refer to “Using the automated fax
systems” on page 6-2.

24 hours/day, 7 days/week