Error message table – Toshiba SL-5300 Series User Manual
Page 219

24. ERROR MESSAGE TABLE
EO1-31009
24. ERROR MESSAGE TABLE
24- 1
24. ERROR MESSAGE TABLE
Take the following action if an error message appears on the commodity name display along with the 
buzzer sounding. 
 
WARNING!
If you cannot solve the problem with the following solution instruction, do not attempt further 
troubleshooting by yourself. Turn the power off, unplug the scale, then contact authorized 
TOSHIBA TEC Service representative for assistance. 
Do not attempt to repair or adjust alone because electrical equipment is dangerous. 
Error Message
Cause
Solution
Programmed data is 
incorrect. 
The programmed data of selected item is 
incorrect. 
Correct the programmed data.
No PLU is 
programmed. 
No PLU is programmed.
Program a correct PLU.
MC has not performed 
format yet. 
Memory card (ATA or CF) has not been 
formatted yet. 
Format the memory card (ATA or CF).
No MC is inserted.
Scale cannot detect the memory card 
(ATA or CF). 
Re-insert the memory card (ATA or CF).
Data is over the 
capacity of MC. 
Memory card capacity doesn’t satisfy the 
size of data to be saved. 
•
Delete part of the files from the 
memory card. And reduce the files to 
be saved in the memory card. 
•
Prepare another memory card.
No File is found in 
MC. 
Scale cannot detect the selected files on 
the memory card (ATA or CF). 
•
Store data into the memory card.
•
Change the allocated Number.
Data is over the File 
capacity. 
File capacity filled up with the 
programmed data. 
•
Sort the files by the [SORT] key
•
Delete unnecessary files.
Price is over the 
limitation. 
The Number of digit of the price exceeds 
the limit. 
Re-program the unit price and the 
weight. 
Price 0 is not allowed.
By the initial setting, label printing cannot 
be performed when price is 0 in 
Registration mode. 
•
Retry the operation so that the price is 
not 0. 
•
Ask your authorized TOSHIBA TEC 
representative to change the initial 
setting. 
There is no space to 
be printed. 
Data of PLU, Commodity, Grade Line, 
Unit Price, Weight, and Price cannot be 
printed. 
•
Re-program the name so that the 
Number of characters is within the 
maximum. 
•
Re-program the sub name so that the 
Total Number of characters of the 
name and the sub name is within the 
maximum. 
Appointed range is 
incorrect. 
The selected start PLU# is over the 
selected end PLU#. 
Re-program the start PLU# and the end 
PLU#. 
Paper end is detected 
now. Please set new 
Paper. 
The label ended.
Set a new label.
