RCA 608WL - Manual (Page 78)

Chapter 4
Basic Configuration
E-DOC-CTC-20041126-0013 v1.0
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4.6.1 Remote Assistance
Enabling Remote
Assistance
This page allows you to make your SpeedTouch™ accessible from the Internet with
regard to remote support.
To use remote assistance:
1 If needed, type a password in the Password box.
2 Click Enable Remote Assistance.
3 Pass the information listed under:
URL
Username
Password
to your help desk, in order for them to be able to access your SpeedTouch™.
4 After 20 minutes of inactivity, or after a reboot, remote management will be
automatically disabled.
!
You must be connected to the Internet to be able to enable remote
assistance.