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Supported telephone features, Computer telephony integration applications – Nortel Networks M3310 User Manual

Page 47

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Digital Telephone IP Adapter Installation and Administration Guide

47

January 2005

Digital Telephone IP Adapter description

Supported telephone features

The Digital Telephone IP Adapter units support all features provided by the host
PBX for host-controlled calls. The following are some examples:

!

ACD features

!

call forward

!

conference

!

call waiting

!

hold

!

transfer

Note: Dial tone for conference and transfer can be very rough. A stutter can be
heard during a remote dial tone. This is a normal occurrence and is caused by the
DSP activating a dial tone relay.

Refer to Chapter 6, “Using the digital telephone”, for a detailed description of
the features listed above.

Computer telephony integration applications

You can use the following two types of computer telephony integration (CTI)
applications:

1.

first-party CTI applications that use the Symposium Desktop Telephone
Application Programming Interface (TAPI) Service Provider

2.

third-party CTI applications that use Symposium TAPI Service Provider for
M1

You can use both types with the Digital Telephone IP Adapter unit.

This manual is related to the following products: