Troubleshooting your printer, Other problems (continued) – Pitney Bowes ADDRESSRIGHT DA400 User Manual

Page 60

6-7

Troubleshooting Your Printer

Problem

Paper Out or Paper Jam

Reason:

Input area is empty.

Solution:

Refill the input area.

Reason:

H-Block separators not adjusted correctly.

Solution:

Adjust the H-Blocks to the thickness of the
material you're running. See page 3-6.

Reason:

Paper jam obstructing paper path.

Solution:

Clear obstructed path.

Reason:

Paper jam in exit roller area.

Solution:

Make sure exit rollers are rotating freely.

Reason:

Dirty paper feed sensor.

Solution:

Clean sensor with compressed air. See
page 5-3.