Pitney Bowes ADDRESSRIGHT DA400 - Manual (Page 57)

6-4
Troubleshooting Your Printer
Problem Grey or Light Print–Black Ink
Reason: Ink supply is low, or media thickness knob is
set too high.
Solution: Check adjustment of the media thick ness
knob (page 3-14). If this fails to correct the
prob lem, replace ink car tridge (pages 2-12,
2-13).
Problem Address Printing is not Sharp
Reason: Incorrect media thickness knob setting.
Also, un suit able material.
Solution: Check whether media thickness knob is
adjusted too high (page 3-14).
NOTE: Print quality is less sharp when us-
ing Tyvek, recycled or glossy media.
Problem Address Smudging
Reason: Incorrect media thickness knob setting.
Also, ink may not dry on very high gloss
ma te ri al.
Solution: Check whether media thickness knob is
adjusted too low (page 3-14). Try using less
glossy material.
Check exit idler rollers.
Print Quality
Problems
(continued)
SV61186ABook.indb 6-4 3/29/2004, 1:45:08 PM